TopTenREVIEWS - Gold Award - Awarded for excellence in design, usability and feature set

FramesDirect.com is known as the world's first online eyewear store, which launched in 1996. This provider helps thousands of people overcome the overwhelming experience of ordering eyeglasses online. Thanks to its intuitive website, wide selection of designer frames, high-quality lenses and extraordinary customer service, FramesDirect.com is an exceptional eyewear provider and earns our Top Ten Reviews Gold Award.

Frame Selection
Compare
10/10
FramesDirect
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10
10
9.4
9.4
9.4
9.4
9.4
9.4
9.4
7.5

One of the most important features of any online glasses provider is a wide selection of frames to choose from. FramesDirect.com has an amazing selection of over 100,000 frames, which includes the best eyeglasses for men, women and children, as well as unisex frames. This online glasses provider also has a generous name-brand area and a section with the most popular frames.

While you browse for eyeglasses, you can search by bestsellers, price and brands. You also have the option to narrow your search results by selecting a price range, frame size, color and shape. Each product page lists a full description of the frames from the manufacturer and includes frame dimensions and user reviews.

FramesDirect.com does its best to negate any chance of you choosing a bad pair of eyeglasses by offering two fantastic features. The first of these features is the face shape guide. This tool recommends frame types depending on the size and shape of your face and advises you which frames to avoid. The second feature is a virtual try-on widget called FrameFinder that lets you upload a photo of your face, with which you can try on hundreds of styles of frames virtually. This tool gives an idea of the best frame for your face.

Frame Styles
Compare
9.5/10
FramesDirect
Coastal.com
Eyeglasses .com
Glasses.com
Glasses USA.com
Global Eyeglasses
39Dollar Glasses.com
EyeBuyDirect
Zenni Optical
Warby Parker
9.5
9.8
10
8.8
8.1
6.9
7.5
6.3
7.5
6.3

We are impressed with the amount of name-brand frames the company offers. You can search over 150 brands alphabetically for easy reference for eyeglasses. The site boasts brands such as Armani Exchange, Berkshire Chase, Gucci, Guess, DKNY, Kate Spade, Calvin Klein, Burberry and Polo. You will also find various frame styles, including retro, vintage, classic, sporty and aviator. With these styles to choose from, you have a good chance of finding frames that match your style.

 

Lens Options
Compare
10/10
FramesDirect
Coastal.com
Eyeglasses .com
Glasses.com
Glasses USA.com
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10
8.8
10
9.4
10
10
8.8
8.8
8.1
7.5

This website offers high-quality lenses manufactured by the largest lens manufacturer in the world, Essilor. FramesDirect.com carries standard plastic lenses, polycarbonate and two different thicknesses of high-index lenses. You can get single-vision, progressive, bifocal or trifocal lenses. You can also choose to add various lens coatings, such as UV protection, antireflective enhancements and photochromic lenses, which adjust the lens tint according to the available light. However, FramesDirect.com does not include your lenses with your frame purchase and requires you to purchase them separately.

Shipping
Compare
9.4/10
FramesDirect
Coastal.com
Eyeglasses .com
Glasses.com
Glasses USA.com
Global Eyeglasses
39Dollar Glasses.com
EyeBuyDirect
Zenni Optical
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9.4
9.8
8.8
9.8
8.1
6.3
7.5
7
5
10

The company has a wide range of shipping options. It offers free standard shipping on all domestic eyeglasses orders, and you receive your glasses in six to 11 days, with processing taking two to four days.

If you need your glasses sooner, the company offers priority and overnight expedited shipping options. International delivery is also available to all countries worldwide. If you set up an account on the website, you can track your order.

Help & Support
Compare
8.8/10
FramesDirect
Coastal.com
Eyeglasses .com
Glasses.com
Glasses USA.com
Global Eyeglasses
39Dollar Glasses.com
EyeBuyDirect
Zenni Optical
Warby Parker
8.8
9.4
8.8
9.8
9.4
9.5
7.5
9.5
9.4
10

To speak to a customer service agent at FramesDirect.com, you can use the toll-free phone number or the quick live chat option during the site's regular business hours. You can also submit questions or a prescription via email or by fax.

The FAQs cover many topics, accessible through the customer support link at the top of the homepage. It also has a guide on how to buy prescription glasses online. You can find many more tips on the company's blog.

If you're not happy with your glasses, for whatever reason, you can return them for an exchange or refund for the cost of the frames plus 50 percent of the lens price. All products are covered under a 12-month warranty. Additionally, the company offers a lens replacement service that remakes your lenses for only 50 percent of the cost.

FramesDirect Summary:
9.7/10

FramesDirect.com has more than 100,000 frames to choose from, and UV protection is included with every glasses order. Its huge selection of contact lenses, frequent sales and separate military discount site make FramesDirect.com the best store for buying prescription glasses online.

 
 
 

FramesDirect

Pros
FramesDirect.com has a vast selection of name-brand frames with high-quality lenses.

Cons
Lenses are not included in the frames price.

The Verdict
: 9.68/10

FramesDirect.com has the experience, selection and customer service to help you find a pair of glasses that meet your needs and match your style.