TopTenREVIEWS - Gold Award - Awarded for excellence in design, usability and feature set

Editor's note: The manufacturer has informed us that FramesDirect does not have a minimum charge for shipping anymore. We will fully evaluate and reflect this additional information when we next update the Eyeglasses Online site.

Since opening the world's first online eyewear store in 1996, FramesDirect.com has helped thousands of people overcome the nerve wracking experience of ordering eyeglasses online with their wide selection of designer frames, high quality lenses and exceptional customer service. We are pleased to give our TopTenREVIEWS Gold Award to this exceptional eyewear provider.

Frame Selection
Compare
10/10
FramesDirect
Coastal.com
Eyeglasses.com
GlassesUSA
Glasses.com
Zenni Optical
GlobalEyeglasses
EyeBuyDirect
GlassesShop
39DollarGlasses
10
9.4
9.4
8.8
7.5
7.5
6.3
6.3
6.9
6.3

One of the highlights of shopping at FramesDirect.com is its giant selection of over 100,000 frames. Here you will find the best eyewear for men, women, and kids, as well as unisex frames, a generous brand name area and a section with the most popular frames.

While you are browsing the frames, you can search by bestsellers, price and brands. You can also narrow your results even more by selecting a price range, frame size, frame type material, color and shape. Each product page lists a full description of the frames from the manufacturer and includes frame dimensions and user reviews.

We are impressed with the amount of name brand frames the company offers. You can search over 500 brands alphabetically for easy reference. The site boasts brands like Armani Exchange, Bebe, Gucci, Guess, DKNY, Kate Spade, Calvin Klein, Burberry and Polo. Some of the sunglass brands available are Ray-Ban, Oakley, Coach, Fossil, Lacoste and Ralph Lauren.

FramesDirect.com does its best to negate any worries you have about choosing a bad pair of eyeglasses by offering two fantastic features. The first of these features is the Face Shape Guide. This tool recommends frame types depending on the size and shape of your face and advises you which frames to avoid. The second feature is a virtual try-on widget called FrameFinder that lets you upload a photo of your face with which to try on hundreds of styles of frames virtually. This tool helps you to get an idea of the best frame for your face.

Lens Options
Compare
10/10
FramesDirect
Coastal.com
Eyeglasses.com
GlassesUSA
Glasses.com
Zenni Optical
GlobalEyeglasses
EyeBuyDirect
GlassesShop
39DollarGlasses
10
8.8
9.4
8.8
7.9
8.1
10
8.8
6.9
6.3

FramesDirect.com offers high quality lenses manufactured by the largest lens manufacturer in the world, Essilor. FramesDirect.com carries standard 1.5 plastic lenses, polycarbonate and two different thicknesses of high-index lenses. You can get single-vision lenses, progressive lenses and lenses for bifocals or trifocals. You can also choose to add various lens coatings, like UV protection, anti-reflective enhancements and photochromic lenses, which adjust the lens tint according to the available light. Unfortunately, FramesDirect.com does not include your lenses with your frame purchase and requires you to purchase them separately.

Value
Compare
8.8/10
FramesDirect
Coastal.com
Eyeglasses.com
GlassesUSA
Glasses.com
Zenni Optical
GlobalEyeglasses
EyeBuyDirect
GlassesShop
39DollarGlasses
8.8
10
7.5
9.4
7.5
9.4
8.1
8.1
8.1
9.4

Any lenses that you order come with complimentary UV and scratch resistant coatings. The company offers generic fits-all clip-on sunglass lenses, as well as prescription eyeglasses that come with custom fitted sunglasses clip-ons. If you are a member of the military, the company maintains Armed Forces Eyewear, a sister site that offers low prices on glasses exclusively for military personnel.

FramesDirect.com not only provides an abundant selection of frames, but it also provides a large selection of contact lenses. You'll find more than 170 types of contact lenses, and you can shop by category or brand. You can purchase one box or up to 20 boxes of contacts.

Shipping
Compare
8.8/10
FramesDirect
Coastal.com
Eyeglasses.com
GlassesUSA
Glasses.com
Zenni Optical
GlobalEyeglasses
EyeBuyDirect
GlassesShop
39DollarGlasses
8.8
9.4
9.4
8.8
10
7.5
8.1
8.8
7.5
8.1

The company has a wide range of shipping options to satisfy the needs of all its customers. It offers free standard shipping on all domestic eyeglasses orders, and you'll receive your glasses within six to 11 days, with processing taking only two to four days.

If you need your glasses sooner, the company offers priority and overnight expedited shipping options. International delivery to all countries worldwide is also available. If you set up an account on the website, you'll be able to track your order.

 

Help & Support
Compare
10/10
FramesDirect
Coastal.com
Eyeglasses.com
GlassesUSA
Glasses.com
Zenni Optical
GlobalEyeglasses
EyeBuyDirect
GlassesShop
39DollarGlasses
10
9.4
9.4
8.8
8.8
8.8
8.1
8.8
6.5
8.8

To speak to a customer service agent at FramesDirect.com, use the toll-free phone number or the quick live chat option during the site's regular business hours. You can also submit questions or a prescription via email or by fax.

There are many topics covered in the FAQs, which is accessible through the Customer Support link at the top of the homepage. You'll also find a guide for how to buy prescription glasses online. You can find many more tips on the company's blog, EyeZone.

If you're not happy with your glasses, for whatever reason, you can return them for an exchange or refund for the cost of the frames plus 50 percent of the lens price. All products are covered under a 12-month warranty. Additionally, the company offers a Lens Replacement Service that will remake your lenses for only 50 percent of the cost.

FramesDirect Summary:
9.8/10

FramesDirect.com is a serious prescription glasses online store that's hard to beat. You'll find more than 100,000 frames to choose from, and UV protection is included with every glasses order. Its huge selection of contact lenses, constant sales and separate military discount site make FramesDirect.com one of the best stores for buying prescription glasses online.

 
 
 

FramesDirect

Pros
FramesDirect.com has over 100,000 name brand frames to choose from and offers high quality lenses and generous military discounts.

Cons
Lenses are not included with a frame purchase.

The Verdict
: 9.75/10

FramesDirect.com has the experience, selection and service to make sure your next pair of glasses is perfect.